Can You Hear Me? Effective Communication Strategies for Associations
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May 3, 2018
Mid-Atlantic Society of Association Executives
Communication is essential to the success of any organization or association. Often, the way we communicate is an unconscious action that we don’t think to put effort into. By becoming aware of and identifying how we tend to communicate, we can work to improve communication strategies within our organization or everyday relationships.
This program will focus on the various ways we communicate, drawing from Bateman and Zeithaml’s 6 types of interpersonal communication used in business. Attendees will identify their personal communication styles and learn strategies to communicate more effectively with their coworkers, volunteers, and association members.
1. Identify 6 types of interpersonal communication and how they are used.
2. Learn why effective communication is critical to association success.
3. Recognize personal communication styles and ways to improve personal and professional communication.
4. Determine strategies to improve communication with others in organizations.
Program Titles and Supporting Materials
This program contains the following components:
If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.
How to Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.